CPC Certification (Children's Product Certificate) is a children's product safety certificate that applies to all products primarily aimed at children aged 12 and under, such as toys, cradles, children's clothing, etc. This certification is a necessary step to ensure that children's products comply with all applicable children's product safety regulations to protect children's health and safety. The common situations and solutions for Amazon CPC audit failure are as follows:

1. The product model or ASIN does not match. This situation usually requires checking the model and ASIN detected in the CPC to confirm whether they are consistent with the model or ASIN filled in in the backend. If there is a mismatch, it is necessary to modify the content of the backend or CPC certification report to ensure the consistency of the information between the two.

2. The product image is missing. It is necessary to check the CPC file. Generally, there will be relevant product image information on the last few pages of the PDF document. If it is confirmed that there are images and the prompt is missing, you can reply by email to the specific location of the images in the PDF. If not, you can reply directly to Amazon via email and add attachments related to product images.

3. Missing product packaging information. This requires checking whether the packaging reflects the supplier's name, address, and other information, and taking photos to submit. It is worth noting that the address and information should be consistent with the supplier address filled in during the backend listing, otherwise it may result in the audit not passing.

4. Update CPSIA warning prompt. On the backend product editing page, there is a CPSIA prompt below the details editing section. Select the warning information according to the specific product situation.


The CPC certification testing process and cycle are as follows:

1. Sign the contract.

2. Express delivery samples.

3. Laboratory sample testing.

4. Write a report (confirm report information).

5. Issue certificates and reports.

Certification cycle:

5-7 working days (expedited).